Open Access Article
Eric M. Burgesona,
Jeffrey D. Martinb,
Matjaž Joganc and
Simon A. Rogers
*a
aDepartment of Chemical and Biomolecular Engineering, University of Illinois Urbana-Champaign, Champaign, USA. E-mail: ericmb3@illinois.edu; sarogers@illinois.edu
bKenvue, Skillman, USA. E-mail: jmarti35@kenvue.com
cUniversity of Pennsylvania, Philadelphia, USA. E-mail: mjogan@upenn.edu
First published on 16th March 2026
In soft materials, a clear relationship between material properties and human sensory perception has long been desired for design of consumer products, but the link has remained evasive. Favorable perception indicates that customers enjoy a product and are likely to continue using it or purchase it again. Perception is frequently measured subjectively by consumer test panels in terms of descriptive sensory words such as softness, smoothness, thickness, etc. that lack established scientific definitions. In this work, we move beyond ambiguous definitions and detail a method to objectively measure and quantify human-material interactions using a representative series of viscoelastic putties. We show that human behaviors have direct rheological meaning with features that are characterized using transient recovery rheology. The rheology scales logarithmically at perception-relevant timescales, akin to Fechner's law. Our work explains variability in user-reported perception and demonstrates a way to construct direct relationships between user behavior and measurable rheology.
While scientists are comfortable describing materials with numerically well-defined physical measures, such as a modulus or viscosity, the layperson is not. Instead, laypeople rely on natural lingual descriptors,2 such as how soft, smooth, thick, etc. the material feels, that are ambiguously defined – a significant barrier to a product formulator. That is, a scientist will find it much easier to design a fluid with a quantifiable viscosity than with an abstract sensory descriptor such as how smooth it feels.
Various efforts have been made to affix more rigorous definitions to sensory words, particularly in the food industry.3–7 However, different users tend to perceive even objectively identical materials as different. It is common to use consumer test panels wherein human participants rank materials on an arbitrary numerical (hedonic) scale; for example, a characteristic like smoothness is ranked on a scale from 1 to 9.1 The panels may or may not be trained to judge samples in a “standardized” way. Regardless, their material evaluations will have some inherent amount of variability amongst them, and the average value is generally taken for simplicity. While averages are convenient, they can discard individual's experiences and lead to “one-size-fits-all” products rather than identifying different clusters that are better served by multiple products.8
Summarily, this means that scientists are often faced with ambiguous design criteria that create significant barriers to product formulation. Ideally, scientists will have a precise understanding of how material properties relate to individuals’ perceptions of them. This yields clear design criteria which facilitate cost- and time-efficient direct design of materials. Practically, these relationships are unknown and scientists have had to make do with some combination of physical measures and sensory statistical correlations.9–13
Direct links between measurable material properties and their perception is the field of psychophysics. The psychophysics of soft materials has been explored since at least the 1930s, stemming from the investigations of Scott Blair14–22 and Katz23 into materials such as bread dough or dairy products, a field that Scott Blair termed psychorheology.24,25 Scott Blair's early work included several interesting insights. In the examination of a rubber cylinder, he found that perceived softness (1) scales logarithmically, (2) is time-dependent, and (3) is not equivalent to the measured rheology.18 Logarithmic scaling in perception is a well-known result, typically referred to as Fechner's law,26 and has been shown for several different stimuli.27–29 Time-dependence in perception is likewise important. Human-material interactions occur over short timescales; they are generally no more than a few seconds.30,31 This is incongruous with standard rheological protocols, such as amplitude, frequency, or flow sweeps, wherein measurements are taken at steady state and return singular time-averaged values of properties like the viscosity or storage and loss moduli.32 Conversely, humans report a range of experienced values. From a strictly physical perspective, this is odd; objectively identical materials are experienced as being subjectively different. Since current standard rheological tests do not reflect the reality of perception, better tests are needed.
In this work, we detail a rigorous study of the physics of in situ human touch of a representative set of viscoelastic putties. We couple the physics of touch with transient recovery rheology to quantify perceived material behaviors, as summarized in Fig. 1. Recovery rheology is an excellent technique for mirroring human–material interactions as it separates viscous and elastic behavior, is usable over all measurable timescales, works with arbitrary stress inputs, and is applicable to linear or nonlinear rheology. In recovery rheology, one imposes a stress or strain protocol, measures the resulting strain or stress, then applies a state of either zero stress or zero strain-rate and measures the material's strain or stress recovery. At zero stress, some amount of strain is elastically recoverable, and some is viscously unrecoverable. Recoverable strains can be thought of as extensions of bonds or microstructures within the material that store energy while unrecoverable strains can be thought of as center of mass motions where energy is dissipated. Tests are performed in an iterative manner to construct a transient view of the viscous and elastic contributions to flow. Recovery rheology has been used since at least as early as 1932, and has seen a good variety of use and discussion since.33–50 Since strain components are more fundamental than traditional total strain-based measures, and their summation recovers the total-strain, recovery rheology always provides more information about materials than traditional rheological tests, such as amplitude, frequency, or flow sweeps, where only the total strain is used for evaluation.
This work details a comprehensive methodology to quantify how people fundamentally use touch to explore and evaluate materials. We translate these results to rheological terms and provide methods for their measurement. We believe this work will serve as a basis for developing objective design criteria in consumer soft materials – namely with immediate applicability to touch and as a framework for more complex interactions such as mouthfeel. We also lay groundwork for mapping of complex viscoelastic material interactions to choice, linking material dynamic interaction to decision outcomes.
Since a core goal of this work is to understand how physical behaviors affect rheological measures, we describe the user data via definitions with direct rheological equivalencies. For example, a user's applied force is analogous to an applied stress on the rheometer, and the extent to which they press into the putty is analogous to strain. In total, 14 terms are defined which are fully detailed in SI Table S1. The terms possess strictly physical definitions with clear meaning that are defined from the time, force, and position data. While it is possible to define more terms, these are sufficiently comprehensive to describe most interactions.
One of the clearest results of this work is that people display a diverse range of behaviors. As an example, Fig. 2a–e show force signals used by five different individuals to explore a putty in Task 1a. Qualitatively, some people use multiple pulses (2a and b) to make a determination while others need only one pulse (2c and d). The amount of time spent on any pulse can be shorter (2a and c) or longer (2b and d). Other strategies are less regular (2e) and are not well-described by any single behavior.
A way to quantitatively characterize the participants’ physical behaviors was developed. Each force signal is normalized by its maximum, and, to mitigate noise, only peaks with a height and prominence of at least 5% are identified. The force associated with a peak is defined by the maximum of the peak. For viscoelastic materials, it is informative to separate their viscous and elastic responses. The time during which the material experiences viscous flow is termed the creep time, t, and is defined as a force peak's full width at half maximum since this is the time interval where the material irreversibly deforms the most. The period of elastic recovery is termed the recovery time, tR, and is defined as the time interval between two peaks where the force is less than 2.5% of the signal's maximum. The recovery time is undefined for the last pulse in a sequence since the finger cannot be assumed to remain in contact with the putty. An example of these definitions as applied to a signal is shown in Fig. 2f. While it might be most appropriate to define the material as always being in either creep or recovery (i.e., a continuous transition from creep to recovery), these definitions were developed so that they incontrovertibly correspond to where predominantly viscous and elastic responses occur.
Fig. 2g–i display boxplots of the force, creep time, and recovery time applied to only the left sensor of Task 1a by each individual that participated in this study. Showing only data from the left sensor controls for any bias that may be introduced by the left sensor on the right sensor. However, we note that, in general, behavioral differences between the left and right sensors are negligible aside from participants using up to approximately 5 to 30% less time for their evaluation, as shown in SI Fig. S9 and S10. Importantly, the data shows that there is a distribution of forces applied, not only from person to person, but also within the individual. That is, while one can affix an average value to how a person or group behaves, it is a simplification. With no single defining behavior, there are important rheological implications. Consider that all rheological measures are fundamentally determined from stresses, strains, the rates thereof, and the timescales considered. That none of these values can be singularly expressed from the human perspective means there is unlikely to be a singular-valued rheological term, such as a viscosity or modulus, to base a product's design around. Instead, design criteria should be thought of as a range of values and the phenomena they encompass. Rheological maps may prove to be more useful tools. Different proportions of users will belong to different regions of the map, and products can be suitably tailored for each group. This avoids one-size-fits-all approaches that may garner approval of some, but not all, users.
A further point of consideration is whether people behave the same irrespective of what they are examining. That is, it would be convenient if there were some universalities to how people touch. Fig. 3 shows that this is apparently true for some metrics but not others. The upper plot in Fig. 3 shows the median behavior of the group for each of the putties in Task 1a relative to the 4.7 wt% putty for each metric. The lower plot shows a p-value for a paired t-test between the 4.7 wt% putty and the higher concentration. A p-value less than 0.05 is commonly used as an indicator of statistical significance and is depicted by the red line in the lower plot. The data shows a clear trend indicating that as the concentration of hardener is increased, people apply more force (stress) to the sample, but they deform (strain) the putty less. There is likewise a change in the rates at which people press and pull their finger into and from the putties (stress rate). There does not appear to be a significant change in the amount of time used or number of peaks.
User behaviors are also dependent upon the nature of the task itself. While there is no notable difference in the time used per sample during Task 1a, this does not hold for other tasks. For example, subjects spent more time probing the putties than the rubber ball. If the comparison is relatively difficult, as in Tasks 1a and 2a where subjects must distinguish identical materials, users tend to spend more time making their determination. If the comparison is relatively easy, as in Tasks 1b and 2b where subjects must distinguish highly dissimilar materials, users quickly decide which material is firmer, evidenced by fewer peaks and time used. A full overview of these comparisons can be seen in SI Fig. S1–S10.
That people behave differently when completing different tasks is important. It suggests that while the values measured in this work may serve as approximations, they cannot be assumed to translate to other scenarios. Human–material interactions, and the perceptions thereof, are context dependent. That is, people behave differently in different situations – likely dependent on what information they are trying to gather and the specific materials they are considering. The methodology detailed here is powerful because it provides a means of quantifying different user behaviors that is applicable to any soft material.
From a user's data, one can define any number of features. This does not mean that each feature weighs equally, or even at all, in users’ behavior. To develop materials, establishing good design criteria requires an understanding of which factors most affect perception. A scientist will likewise find it more convenient to design for a select few behaviors rather than all of them. A dimensionality reducing technique is therefore beneficial. There are many popular algorithms available in the literature.51–58 In this work we used principal component analysis (PCA). In PCA, existing variables are redefined via solution of an eigenvalue/eigenvector problem into a fewer number of new variables (principal components) while preserving as much variability as possible.59
Several of the terms defined in this work are closely related. For example, someone that presses the sample many times (larger number of peaks) likely spends more total time probing the sample than someone who presses only once, even if the variables can be controlled independently. Correspondingly, there should be fewer principal components of significance than variables. An example of results from PCA as applied to the data from Task 1a is shown in Fig. 4. The results of the analysis indicate that 76% of the variance can be explained with just 3 principal components, and about 91% of the variance can be explained with 6 components (Fig. 4a).
Examining each component (Fig. 4b–d) shows that they roughly correspond to specific behaviors. Component 1 clearly relates to the total time spent on a sample. The variables with the greatest contribution to component 1 (number of peaks, total creep time, total recovery time, total time, cumulative force) all scale directly with how long someone interacts with a sample. Component 2 appears to correspond to the rate of deformation; its largest contributors are the positive and negative force rate, the position rate (i.e., strain rate), and the creep time per peak (how long force is applied). Component 3 apparently relates to the applied stress or strain since the largest contributors are the force per peak and the overall position change (i.e., strain). Component 4 may be related to system elasticity, as its largest contributor is the recovery time per peak. Component 5 is likewise most probably related to elasticity as its largest contribution comes from the amount of time used per peak where the rate of the applied force is positive, which is expected to be related to the short-term elastic response, and the recovery time used per peak. Component 6 may be related to the strain, as its largest contribution is the overall position change.
In recovery rheology, a stress or strain is applied for some time, subsequently removed, and the transient recovery of the resultant strain or stress is observed. In this work, we chose to apply stresses and measure strains since the control of stress is more biologically natural than strain.60 Upon removal of the applied stress, the strain component which is recovered corresponds to elastic deformation while the unrecovered component corresponds to viscous deformation. By performing a series of iterative recovery tests, a transient view of the extent of viscous and elastic deformation at each instant is constructed (cf. Fig. 1b). The force someone applies is directly proportional to the stress, σ, by a scaling factor equal to the inverse of the contact surface area, i.e., their finger surface area, σ = F/A. The extent to which someone presses into the material is directly proportional to the strain. Any elastic recovery that is experienced when someone ceases to apply force is characterizable as recovered strain, and the remaining permanent deformation is unrecovered strain.
Parameters are defined in the typical rheological sense but with respect to two independent timescales: the creep time, t, and the recovery time, tR. The creep time describes the interval over which stress is applied – the time in which the material is being actively deformed. The recovery time describes the interval over which the stress is zero – the time in which the material is elastically recovering. Correspondingly, the recovered strain, γrec(t, tR), is an increasing function of recovery time, and the unrecovered strain, γun(t, tR), is a decreasing function of recovery time. While the recovered strain in the limit of infinite recovery time describes the full extent of elasticity in the material, use of the recovery time is important for psychorheological applications because someone's perception is limited to what is presently measurable.
Material parameters, such as moduli or viscosities, are defined in terms of stresses and strains or strain rates. For such definitions, we use the stress immediately prior to switching to zero-stress, i.e., at zero recovery time, σ(t) = σ(t, tR = 0). Since strains are defined for all times and recovery times, we plot them as a function of both dimensions using contour plots. For example, Fig. 5a shows the evolution of the recovered strain as a function of the creep and recovery times for a putty containing no added hardener following an applied constant stress of 100 Pa. The first five seconds of creep and recovery, the approximate upper bound used by any individual in Fig. 2h and i, are shown. Along the abscissa where the recovery time is zero, the recovered strain is likewise zero because the material has been given no time to recover. With increasing recovery time, the material recovers strain at a decaying rate until it reaches its equilibrium position. Along the ordinate where the creep time is zero, the recovered strain is zero because the material has not experienced any stress. At longer creep times, the material becomes increasingly extended, and more strain is recoverable. In general, materials can only be extended a finite amount, and the recovered strain approaches a maximum with increasing creep time. The unrecovered strain is the simple difference between the total and recovered strains. Since unrecoverable strain is a center of mass motion, it can increase unbounded and is most useful to discuss as a rate. Strain rates are calculated by differentiating only with respect to the creep time because the stress causes the strain. Material parameters are defined in the typical way. The modulus, Grec, is defined as the stress divided by the recovered strain, Grec(t, tR) = σ(t)/γrec(t, tR). Two viscosities are defined: the retardation viscosity from the recoverable strain-rate,
rec, and the flow viscosity from the unrecoverable strain-rate,
un, where the strain rates are found by differentiating the respective strain terms with respect to the creep time. They are correspondingly defined as ηretardation(t, tR) = σ(t)/
rec(t, tR) and ηflow(t, tR) = σ(t)/
un(t, tR). Retardation and relaxation times are defined as the ratios of the appropriate viscosities and the modulus, τretardation(t, tR) = ηretardation(t, tR)/Grec(t, tR) and τrelaxation(t, tR) = (ηretardation(t, tR) + ηflow(t, tR)/Grec(t, tR). Plots of the moduli, viscosities, and timescales are shown in Fig. 5b–e for a putty containing no added hardener following a constant applied stress of 100 Pa. Similar plots for all other hardener concentrations are provided in SI Fig. S25–S30. We note that the base putty containing 0 wt% hardener is itself viscoelastic and represents the “softest” or most compliant version of the putty possible.
The results shown in Fig. 5 are for the simplest case of a constant applied stress. Realistically, humans use a range of forces, applied at varying rates (e.g., SI Fig. S40, S43, S44). The rates at which stresses are applied are important rheologically. For example, the simplest model of a viscoelastic fluid, the Maxwell model, is described by the constitutive equation
. Both stress and stress rate appear in the Maxwell model, and they govern the resulting strain rate. The Maxwell model has the simple mechanical analogue of a spring in series with a dashpot. Real materials are more complex and are often modeled by more elaborate combinations of springs and dashpots or inclusion of other nonlinear terms.32 In such models, both the stress and its rate likewise appear in the constitutive equation. Summarily, both the magnitude of the applied stress and its rate are rheologically important, and their effects are of interest.
To consider the effects of the stress magnitude, we examined the evolution of the recoverable modulus following a constant applied stress of 100 Pa and 3162 Pa (SI Fig. S31a and b). In SI Fig. S31c, the ratio of the plots is shown. The results show that despite a more than thirtyfold increase in the stress, the modulus is largely unaffected. It increases by about no more than a factor of two within five seconds of creep and recovery. The other rheological terms show similar results (SI Fig. S32). That the putties’ properties are relatively stress independent indicates that the amount of force that people use is unlikely to yield qualitatively diverse information when perceiving them. This is not a universal result since other materials, such as yield stress fluids, have a large and obvious change in properties at sufficiently large stresses. Nonetheless, the methodology used here is likewise applicable to such materials.
The effect of the stress rate was examined by measuring the response to non-constant stresses. A simple example of a continuously changing stress rate is a sinusoidal wave. We measured the rheology throughout the application of a single period of both sine and cosine waves with stress amplitude of 100 Pa and period of 5 seconds. Compared to the constant stress case, there is minimal change in the magnitude of the measured modulus (SI Fig. S33). In both constant stress and oscillatory stress experiments, the modulus adopts values on the order of about 104 to 106 Pa. The significant difference is that the different magnitudes of the modulus occur at different timepoints. That is, if two individuals applied the same maximal stress but reached it at different rates, or equivalently, they reached the stress at different times, then they will perceive a different material response. The timescales of deformations are thus highly important rheologically – a finding which reinforces the results of the principal component analysis. Further examples detailing all the rheological properties following several different stress waveforms such as constant, ramp, and oscillatory input stresses are shown in SI Fig. S34–S39.
We have thoroughly characterized behavioral variations in a 2AFC firmness discrimination task with model viscoelastic materials. This force-time behavior is widely varying across subjects, and reducing the dimensionality of this force-time behavior suggests that time, force, and force rate are the most salient behavioral features when describing the variance in behavior across subjects and stimuli. It has recently been shown that time and force rate are key factors in discrimination of compliant (solid) objects; our results suggest that this also extends to model viscoelastic materials.31,61
Furthermore, despite the narrow range of stress and times considered, the rheology in e.g., Fig. 5 depicts a broad range of behavior. Notably, all of the properties (5a, b, c, e and f), aside from the flow viscosity (5d), scale rapidly. That is, they span about two to three orders of magnitude within less than 5 seconds of creep and recovery. An interesting parallel may be observed here with Fechner's law,26 which states that subjective perception scales logarithmically with stimulus intensity. That is, certain stimuli must be appreciably different on a logarithmic scale for humans to perceive them as being different. The applicability of Fechner's law has also been discussed in previous rheological studies.18,27 Our results do not necessarily confirm that Fechner's law holds for rheological properties, but it is interesting to note that we do measure logarithmically varying properties at perception-relevant timescales. For example, the median force peak for any individual typically spanned no more than about two seconds of creep and recovery (Fig. 2h and i). Fig. 5 shows that the first two seconds are where the apparent rheological properties are changing most rapidly. Consequently, even minor differences in user behavior can lead to drastically different rheological responses. As a result, our experimental methods provide a potential explanation for why two different individuals may report that the objectively same material feels subjectively different. In contrast, traditional rheological tests, such as amplitude or frequency sweeps, measure the oscillatory responses of materials at steady-state and discard early transience. Traditional measures can produce consistent experimental results, but they ignore a wealth of information.
Using recovery rheology we demonstrate for the first time how rheological properties of model viscoelastic materials change during perceptually-relevant timescales. Over typical stresses and times applied by subjects to the putties, instantaneous moduli, viscosities, and timescales vary orders of magnitude due to the viscoelastic nature of these materials. This is in stark contrast to compliant solid-like and Newtonian liquid-like materials, where rheological responses are essentially independent of force and time. This rich and complex material response, however, can be accurately and quantitatively described by recovery rheology, which shows that percepts vary as a small movement in time causes large differences for these materials. This facilitates the mapping of complex viscoelastic material responses to perception and choice, an interesting problem which we will leave for future work.
Since our experimental setup relies on measurement of human finger touch, it is not universally applicable to all human–material interactions of interest. For example, oral processing of food is a complex and difficult to measure process involving transient rheological, tribological, and chemical effects.62 Nonetheless, current and future improvements in areas such as wearable electronics should lead to accurate in situ measurements of the many ways that people interface with materials.63–66 With such measures, the core principles of recovery rheology – that viscous and elastic behaviors are transiently separable – are generally applicable and can be used as a philosophy by which to structure experiments.
In summary, human perception of materials relies on the body's sensory inputs. Haptic perception is dependent on the material's rheological properties and over what stresses and timescales the individual probed the material. Our experiments combine in situ measurements of people as they perceive materials along with recovery rheology to provide a clear understanding of what factors contribute to perception. Material properties were found to scale logarithmically in the span of a few seconds, which might explain the perceptive differences between individuals found in consumer studies.
In each task, subjects were presented with two samples in an opaque box and asked to determine whether the left or right sample were firmer. The subjects were instructed to press into the left sample first and then the right, then choose which sample was more firm (a two-alternative forced choice test). Subjects were not permitted to return to the left sample after moving to the right sample. An armrest was present in the box to prevent wrist strain. Subjects were asked to self-report any fatigue and allowed to take breaks as needed. Subjects were requested to only apply force normal to the samples. The subjects were told they could use as much time as they desired but could not return to the first sample after touching the second. Sample comparisons were presented in a randomized order in the shape of spheres with a diameter of 3.5 cm. To mitigate training bias, subjects were presented with four excess comparisons in Tasks 1a and 2a and three excess comparisons at the beginning of Tasks 1b and 2b. This data was not used in the analysis. In Tasks 2a and 2b, subjects wore a hard plastic cover on their fingers to restrict cutaneous feedback, which were standard slip-on finger casts with designed to immobilize the index finger in case of injury. Five sizes of finger casts were available, ranging from extra small to extra large; subjects were fitted with an appropriate finger cast by a study administrator prior to testing. Throughout the tests, sensors transiently measured force and position data. Force data was measuring using 5 kg load cells (model TAL220B) connected to control boards (SparkFun Open Scale) set to record force data at a rate of 66.67 Hz. Position data was measured using an optical triangulation position sensor (Micro-Epsilon optoNCDT 1420-50) also set to record at 66.67 Hz. Data was recorded using a custom Python script and the stimulus presentation package PsychoPy.67 The data analysis was performed in MATLAB using standard functions. Code is available upon request.
Correspondence and requests for materials should be addressed to Simon Rogers.
Supplementary information (SI) is available. The supplementary information contains definitions used in the data analysis and comprehensive behavioral and rheological data sets. See DOI: https://doi.org/10.1039/d5sm01286d.
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