Open Access Article
Zubeyde Demet Kirbulut Gunes
*,
Nurcan Turan-Oluk
,
Sinem Gencer
,
Hakkı Kadayıfçı
,
Burcu Işık
,
Halil Tümay
,
Funda Ekici
,
Sevinç Nihal Yeşiloğlu
and
Dilay Dincdemir
Division of Chemistry Education, Gazi Faculty of Education, Gazi University, Ankara, Türkiye. E-mail: demetkirbulut@yahoo.com
First published on 21st May 2026
This study investigates how undergraduate chemistry students engage in sensemaking during an inquiry-based Boyle's law laboratory activity, focusing on how different types of knowledge gaps and associated epistemic emotions guide their sensemaking trajectories. A holistic multiple-case study design was employed, with sensemaking episodes serving as the unit of analysis. Two student groups were purposefully selected to represent contrasting sensemaking trajectories. Group 1 exhibited a sustained sensemaking trajectory and completed the activity, whereas Group 2 exhibited a disengaging sensemaking trajectory and ultimately withdrew from the task without arriving at a coherent resolution. Data were collected through audio and video recordings, activity sheets, and epistemic emotion diaries, and were analyzed thematically. The results revealed clear differences between the groups. Group 1 primarily encountered procedural knowledge gaps. These gaps involved relatively low element interactivity and were resolved through collaborative reasoning. By contrast, Group 2 encountered conceptual and epistemic gaps that required the coordination of multiple abstract constructs, imposed high cognitive demands, and remained unresolved. Epistemic emotions also diverged markedly across the two groups. Both began the activity with curiosity and surprise, yet Group 1 sustained positive emotions that helped them manage confusion productively. Group 2 experienced increasing frustration and boredom, reflecting a trajectory of hopeless confusion that hindered sustained sensemaking. The interaction of unresolved gaps and negative epistemic emotions seemed to be associated with Group 2's disengagement. The findings suggest the instructional relevance of attending to both cognitive demands and epistemic emotions, particularly in moments when students encounter persistent knowledge gaps during laboratory sensemaking.
This study adopts Odden and Russ's (2019a) definition of sensemaking and their epistemic game framework (2018), which outlines four stages: activating prior knowledge, recognizing a gap, generating explanatory ideas, and working toward a resolution. Within this framework, “vexing questions” indicate gaps that trigger inquiry (Odden and Russ, 2019b). Importantly, not all gaps pose the same cognitive demands on students (De Jong and Ferguson-Hessler, 1996; McCormick, 1997).
Sensemaking is also driven by epistemic emotions (Pekrun, 2021; Pekrun et al., 2023; Vilhunen et al., 2023), which can act as both catalysts and constraints (D’Mello and Graesser, 2012; Arguel et al., 2019). The trajectory of these emotions over time determines whether learners persist in inquiry or withdraw from it (Vogl et al., 2020; Criswell et al., 2025).
In the present study, sensemaking is conceptualized as a process influenced by the interplay of knowledge gaps and epistemic emotions as students work to make sense of experimental procedures and results while pursuing explanatory coherence. This interplay is investigated in a laboratory learning environment, where students must coordinate procedural actions, interpretation of evidence, and explanation-building while carrying out experimental tasks. The study focuses on sustained versus disengaging sensemaking trajectories, understood here as the overall direction of students’ sensemaking across the task rather than the success or failure of a single episode. This framing provides a basis for examining how knowledge gaps and epistemic emotions may be associated with whether students continue or withdraw from their efforts to make sense of the task.
Sensemaking is a dynamic process of building or revising an explanation to resolve a perceived gap or inconsistency in one's understanding (Odden and Russ, 2019a). The central goal is to “figure something out” by understanding the underlying mechanism of a phenomenon, moving beyond surface-level descriptions (Kapon, 2017; Odden and Russ, 2019a). This process is inherently dialogic, involving an iterative cycle of construction (proposing and connecting ideas) and critique (evaluating the coherence and plausibility of the emerging explanation) (Ford, 2012; Odden and Russ, 2019a). Critically, it involves drawing upon and attempting to reconcile a mix of everyday, intuitive knowledge and formal scientific knowledge to build a coherent explanation that resolves the recognized gap or inconsistency (Odden and Russ, 2019a).
To effectively support student sensemaking and design appropriate instruction, it is fruitful to view sensemaking as a process with distinct characteristics and a clear underlying trajectory. Conceptualizing sensemaking in this way facilitates the recognition, prediction, and exploration of the conditions, constraints, and factors that affect the process (Odden and Russ, 2018). Using the epistemic game framework as a theoretical lens, Odden and Russ (2018) modeled the sensemaking process as a distinct epistemic game that generally proceeds through four steps:
Step 0: assembling a knowledge framework. Before sensemaking can begin, students activate and connect relevant prior knowledge and experiences in an attempt to answer a question, explain a phenomenon, or make a prediction. This initial knowledge framework is dynamic and context-dependent, forming the cognitive foundation for the task at hand (Odden and Russ, 2018).
Step 1: noticing a gap or inconsistency. While using their assembled knowledge framework, students may fail to provide a coherent explanation or model, leading them to perceive a conflict, a missing connection, or an inconsistency in their understanding. This moment of noticing is the crucial entry condition that initiates the sensemaking game (Odden and Russ, 2018).
Step 2: generating an explanation. Once a gap is identified, students begin an iterative process of building and rebuilding an explanation to resolve it. This step is characterized by cycles of construction and critique, where students propose ideas, build analogies, coordinate multiple representations, and evaluate the coherence and plausibility of the emerging explanation (Ford, 2012; Odden and Russ, 2018, 2019b). Students attempt to construct a justified explanation by coordinating their claims with available data and articulating the reasoning that connects them (Osborne, 2014; Hunter et al., 2021). Furthermore, this iterative process is often driven by the emergence of vexing questions. The act of repeatedly returning to these questions helps sustain the explanation-building through cycles of construction and critique (Odden and Russ, 2019b).
Step 3: resolution. The game can conclude successfully when students arrive at an explanation that, to their satisfaction, resolves the initial gap or inconsistency. The goal, or target epistemic form, is a coherent account, model, or explanation that resolves the perceived gap. However, the process can also end unsuccessfully if students are unable to develop a satisfactory resolution. This unsuccessful outcome is often accompanied by negative affective states, such as frustration or boredom, after repeated, failed attempts to resolve the inconsistency (Odden and Russ, 2018; Arguel et al., 2019).
The catalyst for the entire sensemaking process is noticing a knowledge gap (Odden and Russ, 2019b; Chen, 2022). In the literature, these knowledge gaps have also been discussed as forms of scientific uncertainty and are often categorized as conceptual, procedural, and epistemic (Osborne, 2014; Chen, 2022, 2025; Ha et al., 2024a; Chen et al., 2025). Conceptual uncertainty refers to a struggle in using existing conceptions to explain a phenomenon, representing a gap in the ability to recognize, coordinate, and connect relevant conceptions (Chen, 2022; Chen et al., 2025). Procedural uncertainty involves challenges in applying methods, experimental procedures, or algorithmic computations, reflecting a gap in knowing how to carry out scientific work (Osborne, 2014; Chen et al., 2025). Finally, epistemic uncertainty encompasses uncertainty about the nature and justification of scientific knowledge itself, including how to formulate a question, interpret data, or construct a valid argument (Osborne, 2014; Chen, 2022; Chen et al., 2025). A sensemaking process can involve any of these uncertainties, and progress toward explanatory resolution requires navigating all those that arise (Chen, 2022).
Cognitive load theory provides an additional perspective on why different types of knowledge gaps present varying levels of difficulty for learners. According to Sweller (1988, 2010), the cognitive complexity of a task depends on its element interactivity, which refers to the extent to which multiple elements must be processed simultaneously and in relation to one another. Tasks characterized by high element interactivity, such as those requiring conceptual integration or epistemic justification, place heavier demands on working memory. Procedural tasks, in general, tend to involve fewer interacting elements and can often be processed sequentially, thereby imposing a lower intrinsic cognitive load (Paas et al., 2003; Ngu and Phan, 2016). However, procedural reasoning is not uniform in its cognitive demands. As noted by Stevenson (1994) and McCormick (1997), procedural activity can range from first-order procedures, which are automatic and algorithmic, to higher-order procedures that require strategic control and metacognitive regulation. Integrating cognitive-load theory with the epistemic game framework, therefore, provides a more nuanced explanation of how students navigate conceptual, procedural, and epistemic gaps during sensemaking.
Throughout the learning process, the emergence of uncertainty should not be viewed as a deficit to be avoided but as an opportunity to support student sensemaking. This uncertainty is the very engine that drives the development of coherence and, consequently, more integrated and meaningful learning (Odden and Russ, 2019b; Chen, 2022). These perceived gaps or inconsistencies often manifest as student-generated “vexing questions,” which are puzzling and affectively charged questions that students feel compelled to resolve. Such questions are instrumental in sustaining the sensemaking process, as they motivate students to persist, reshape their lines of inquiry, and critique existing explanations (Odden and Russ, 2019b). This creates a state of productive struggle, where students actively engage with uncertainty to construct a more robust and coherent understanding (Chen, 2022). This process of grappling with cognitive incongruity and the effort to resolve the vexation it causes is an inherently affective experience, involving a dynamic interplay of cognitive and emotional states.
Beyond valence and activation, emotions can also be differentiated by their object focus (Brun and Kuenzle, 2008). Pekrun's (2006) control-value theory (CVT) originally accounted for achievement emotions as arising from appraisals of control and value, distinguishing between activity-related and outcome-related emotions. The expanded CVT (Pekrun, 2021, 2024) broadened this framework to include four categories of emotions based on their object focus: achievement emotions (competent action), epistemic emotions (knowledge generation), social emotions (relating to others), and existential emotions (health and survival). Within this framework, epistemic emotions are defined by their object focus, as they pertain specifically to knowledge and the generation of knowledge itself, rather than to success or failure in task outcomes, which is the domain of achievement emotions (Brun and Kuenzle, 2008; Pekrun, 2021). In this study, eight epistemic emotions defined within Pekrun's (2021) expanded control-value theory – curiosity, surprise, confusion, anxiety, enjoyment, contentment, frustration, and boredom – were adopted as the analytic framework.
Epistemic emotions emerge from engaging with the cognitive qualities of tasks, particularly when learners encounter cognitive incongruity (Pekrun and Stephens, 2012). Such incongruity can evoke surprise and curiosity, trigger confusion when inconsistencies remain unresolved, or intensify into anxiety when contradictions threaten deeply held beliefs. It may culminate in enjoyment or contentment when understanding is achieved. Conversely, unresolved incongruity can lead to frustration or eventually boredom (D’Mello and Graesser, 2012; Pekrun, 2024).
Prior research shows that epistemic emotions can both support and hinder learning. Curiosity has been positively linked to learning and engagement (Bosch and D’Mello, 2017; Vogl et al., 2019; Vogl et al., 2020), whereas boredom and frustration are negatively associated with learning and frequently predict disengagement (Bosch and D’Mello, 2017). Confusion has a more complex role.
D’Mello and Graesser's (2012) model of cognitive disequilibrium provides a foundational framework for understanding the role of confusion in learning. It posits that confusion arises when learners encounter cognitive impasses, such as contradictory information or anomalous data, triggering a state of cognitive disequilibrium. The model, critically, differentiates between productive confusion, a transient state in which learners actively engage in effortful problem-solving to resolve impasses and restore equilibrium, and hopeless confusion, a persistent state characterized by frustration, boredom, disengagement, and, ultimately, a failure to learn.
Building on this distinction, Arguel et al. (2019) proposed a “zone of optimal confusion,” wherein moderate and resolvable levels of confusion act as an epistemic catalyst, motivating learners to invest greater cognitive effort, explore alternative solutions, and achieve deeper understanding. However, both models emphasize that when confusion exceeds this optimal threshold and persists or remains unresolved, it can overwhelm learners’ cognitive resources, leading to frustration, boredom, disengagement, and diminished learning outcomes. Surprise also plays an ambiguous role, sometimes stimulating knowledge exploration (Vogl et al., 2019; 2020) but at other times relating to less beneficial strategies (Bosch and D’Mello, 2017).
In science education, research on epistemic emotions is relatively recent but growing, with studies beginning to document how such emotions interact with instructional practices and learning outcomes (e.g., Han and Gutierez, 2021; Vilhunen et al., 2021, 2022; Han and Seok Oh, 2024; Agustian et al., 2025; Stuppan et al., 2025). For example, Vilhunen et al. (2022) found that curiosity and enjoyment correlated positively with performance, while frustration and boredom correlated negatively. Han and Seok Oh (2024) reported that in structured inquiry settings, curiosity and joy promoted persistence, while confusion and anxiety sometimes encouraged students to explore alternative approaches. Agustian et al. (2025) showed that laboratory work evokes a complex blend of curiosity, frustration, and joy, which are deeply intertwined with epistemic practices and the development of science identity. Taken together, these studies show that epistemic emotions are an integral component of science learning.
Despite these contributions, fewer studies have examined how sensemaking unfolds in undergraduate chemistry laboratory contexts as students engage with experimental procedures, evidence, and explanation-building. This gap is important because laboratories are central to undergraduate chemistry learning and provide opportunities to connect theoretical concepts and explanations with experimental practice and first-hand evidence (Hofstein et al., 2001; Hofstein and Lunetta, 2004). Although recent work has highlighted epistemic and discursive challenges students encounter when explaining phenomena in laboratory settings (Pontigon and Talanquer, 2025), studies that examine cognitive and affective dimensions across contrasting sensemaking trajectories in undergraduate chemistry laboratory work remain limited.
This limitation is also theoretically significant; drawing on their sensemaking epistemic game framework, Odden and Russ (2018) identified several key research directions to clarify the sensemaking process, including the question: “for students who do not successfully complete the game, what factors lead them to end it prematurely?” (p. 14) Research has more often emphasized sustained sensemaking and explanatory progress than trajectories in which students disengage before reaching explanatory resolution (Ha et al., 2024a, 2024b). Consequently, less attention has been paid to the processes associated with disengaging trajectories, including how different types of knowledge gaps and epistemic emotions may be related to whether sensemaking is sustained or begins to break down during laboratory work.
A related limitation is evident in research on epistemic emotions. To our knowledge, only one study has explicitly examined the relationship between epistemic emotions and sensemaking (Vilhunen et al., 2023). In a three-cycle predict–observe–explain activity on the motion of a falling object, Vilhunen et al. (2023) identified distinct emotional trajectories, showing that upper-secondary students who generated relevant observations more often reported curiosity, surprise, and confusion, whereas those who struggled more often reported boredom. However, their analysis focused on a limited set of epistemic emotions and did not model sensemaking processes in depth or examine sustained versus disengaging sensemaking trajectories.
Building on this line of work, the present study examines the interplay of knowledge gaps and epistemic emotions in an undergraduate General Chemistry Laboratory course, with particular attention to sustained versus disengaging sensemaking trajectories. Within the broader research project, the present analysis is limited to focal cases from groups working without guidance during task engagement, in order to examine contrasting sensemaking trajectories as they unfolded through students’ own efforts. The study aims to clarify how cognitive and affective processes are associated with different sensemaking trajectories during undergraduate chemistry laboratory work. In doing so, it contributes to sensemaking research in science education by extending trajectory-focused analysis to chemistry laboratory learning. It also offers practical relevance for chemistry instruction by showing how students’ navigation of knowledge gaps and epistemic emotions differs across sustained and disengaging sensemaking trajectories.
Specifically, the study is guided by the following research questions:
(1) How do the types of knowledge gaps differ across sustained versus disengaging sensemaking trajectories in undergraduate chemistry students?
(2) How do patterns in undergraduate chemistry students’ epistemic emotions differ across sustained versus disengaging sensemaking trajectories?
Prior to research data collection, participants received instruction on the nature and categories of epistemic emotions to support consistent use of the emotion diary during laboratory work. Throughout the 15 week semester, students attended weekly two-hour laboratory sessions and conducted experiments in five heterogeneous groups, each consisting of three or four students. Students were assigned to groups structured to ensure within-group heterogeneity based on their GPAs, and they agreed to work within these assigned groups throughout the semester.
Within the broader project, six chemical thinking-based, inquiry-based laboratory activities were implemented in General Chemistry Laboratory II under varying small-group guidance conditions. During all experiments, the course instructor, who was also one of the researchers, was present. Because the data were collected as part of a course, supporting students’ attainment of the intended learning objectives was essential. The instructor therefore provided conceptual explanations at the end of the activity to offer pedagogical closure and to support students in developing a coherent understanding of the key chemistry ideas involved in the laboratory activity, only after data collection for the activity had been completed so that it would not influence the data collection process. Further details of the broader project structure, including the preparation for epistemic emotion reporting and the instructional organization of the laboratory activities, are provided in the supplementary information (SI).
In this study, sustained versus disengaging sensemaking trajectories refer to the task-level pattern of students’ sensemaking across the activity. This framing was adopted to capture whether students continued working toward explanatory coherence or gradually withdrew from task-related sensemaking efforts, rather than to classify a single episode as successful or unsuccessful. A group could therefore exhibit locally successful sensemaking episodes at particular moments while still following an overall disengaging trajectory across the task.
The participants of the current study were selected using outlier sampling (also referred to as extreme or deviant case sampling), a purposive sampling strategy that focuses on information-rich cases that are unusual or distinctive, such as unusually sustained or disengaging patterns of sensemaking (Patton, 2014), in order to examine contrasting sensemaking trajectories.
The focal cases consisted of two groups that worked without small-group guidance: Group 1, which exhibited a sustained sensemaking trajectory, included one female and two male students; and Group 2, which exhibited a disengaging sensemaking trajectory, included three female and one male student. In total, the current study was based on data from seven participants. The participants in Groups 1 and 2 had mean ages of 19 and 21 years, and the GPAs of 2.14 and 1.92 out of 4.00, respectively.
For groups working without small-group guidance, the instructor intervened only when necessary to maintain the continuity of the activity and address safety concerns, while avoiding any influence on the substance of students’ group discussions. Moreover, the instructor reviewed the procedures designed by these groups for potential safety concerns and approved only those deemed safe to conduct. Thus, in the present study, working without small-group guidance did not mean the absence of instructor oversight; rather, it meant the absence of ongoing guidance directed at the substance of students’ sensemaking during task engagement.
As described earlier, students received prior instruction on epistemic emotions before research data collection began. The purpose of this instruction was to clarify the epistemic emotion categories and to support consistent use of the emotion diary during subsequent hands-on laboratory work. In addition, because the Boyle's law activity was the third laboratory activity from which data were collected in the broader project (see SI), students had already completed the emotion diary twice prior to this activity, which helped familiarize them with the reporting procedure.
![]() | ||
| Fig. 1 The complete coding scheme (Odden and Russ, 2018; T.O.B., Odden & A. Haraldsrud, personal communication, June 4, 2025). | ||
In Step 1, knowledge gaps were classified as conceptual, procedural, or epistemic (Osborne, 2014; Chen, 2022, 2025; Ha et al., 2024a; Chen et al., 2025). Conceptual gaps refer to difficulties in explaining phenomena due to incomplete, conflicting, or insufficient conceptual understanding. Procedural gaps encompass students’ difficulties understanding and applying scientific methods, problem-solving processes, or experimental procedures. Epistemic gaps involve uncertainty about the nature and justification of scientific knowledge.
Participants’ epistemic emotions were analyzed descriptively using Pekrun's (2021) framework, classifying them by valence and activation level. Epistemic emotions were categorized as positive or negative according to their valence, and as activating or deactivating depending on their level of behavioral arousal (Pekrun et al., 2017). A detailed coding framework is provided in Table 1.
| Dimension | Category | Definition | Epistemic emotions |
|---|---|---|---|
| Valence | Positive | Experienced pleasant emotions | Curiosity, enjoyment, surprise, contentment |
| Negative | Experienced unpleasant emotions | Confusion, frustration, anxiety, boredom | |
| Activation | Activating | The emotion experienced drives the person to perform | Curiosity, surprise, enjoyment, confusion, anxiety, frustration |
| Deactivating | The emotion experienced drives the person not to perform | Contentment, boredom | |
| Knowledge gap | Type of knowledge gap | Explanation |
|---|---|---|
| How to measure pressure and volume using a manometer | Procedural | Claim: pressure is measured by injecting air with a syringe; the volume can then be calculated from the equation P = F/A = m·g/A = V·ρ·g/A |
| Evidence: the instructor's explanation about how to use the syringe and the formulas related to pressure provided in the activity sheet | ||
| Reasoning: when air is injected with the syringe, the difference in the water levels in the manometer gives the value of Ph; once Ph is found, the volume (V) can be calculated using the equation P = V·ρ·g/A | ||
| Where to use the vapor pressure of water | Procedural | Claim: to determine the gas pressure (Pgas), the vapor pressure of water is subtracted after obtaining the total pressure |
| Evidence: the vapor pressure value of water at the temperature specified in the activity sheet, and the fact that the gas whose pressure and volume are measured is located in the closed arm of the apparatus (manometer) | ||
| Reasoning: the water vapor accumulated above the liquid inside the manometer exerts pressure; the vapor pressure of water is therefore taken into account when calculating the pressure of the gas (Pgas) collected in the closed arm of the manometer | ||
| Whether the syringe plunger should be pushed or pulled to obtain the volume data | Procedural | Claim: during the experiment, the syringe plunger is pushed |
| Evidence: the water level in the open arm rises when the syringe plunger is pushed and falls when it is pulled | ||
| Reasoning: since the water level in the open arm of the manometer is higher, as indicated in the activity sheet, the plunger should be pushed | ||
| How to determine the gas volume using the manometer apparatus | Procedural | Claim: the volume of the gas in the syringe is taken as Vgas |
| Evidence: the volume measurements in the syringe and the difference in water levels between the arms of the manometer | ||
| Reasoning: according to Boyle's law, pressure (P) and volume (V) are inversely proportional; as the syringe plunger is pushed and the gas volume decreases, the pressure measured by the manometer increases | ||
| How to use the units when calculating Pgas = Ph + Patm | Procedural | Claim: all units are converted to mmHg to calculate Pgas |
| Evidence: the atmospheric pressure given in the activity sheet is in mmHg (Patm = 760 mmHg), and the unit conversion formula related to the hydrostatic pressure of water [P (mmHg) = hwater (mm) × 1.00/13.6] | ||
| Reasoning: all units must be the same in addition operations. Since the atmospheric pressure is given in mmHg, Ph is also calculated in mmHg when determining Pgas | ||
| Knowledge Gap | Type of Knowledge Gap | Explanation |
|---|---|---|
| What is measured with the syringe connected to the manometer and the water levels in the manometer arms (P or V) | Conceptual | No CER-based explanation: students had difficulty establishing the conceptual relationship among the compressibility of gases, the constant number of moles, the inverse proportionality of P–V, and its representational measurement |
| What is added or removed with the syringe (air, pressure, etc.) | Conceptual | No CER-based explanation: students were unable to conceptually distinguish whether syringe movement changed the amount of gas, the pressure, or the volume. The difficulty lay not in carrying out the procedure, but in understanding what the syringe movement represented in relation to the gas in the closed system and why the number of moles remained constant |
| The fact that the difference between the liquid levels in the manometer remains unchanged whether the syringe plunger is pushed or pulled by the same amount | Conceptual | No CER-based explanation: students were unable to conceptually explain why equal amounts of pushing and pulling produced the same level difference in the manometer and how this related to the P–V relationship |
| Whether the syringe plunger should be pushed or pulled to obtain the volume data | Procedural | Claim: during the experiment, the syringe plunger is pulled |
| Evidence: when the syringe plunger is pushed or pulled by the same amount, the difference between the liquid levels in the manometer does not change | ||
| Reasoning: since pushing or pulling the syringe plunger has the same effect, the easier action-pulling-should be performed. | ||
| The inconsistency of the experimental data with Boyle's law | Epistemic | No CER-based explanation: students were unable to develop a reasoned explanation based on measurement error, experimental method, or theoretical considerations to account for the mismatch between their experimental data and the inverse proportionality predicted by Boyle's law |
As shown in Table 2, Group 1 encountered five procedural gaps during the activity. These were all resolved by the group based on CER-based explanations. This pattern suggests that Group 1 was able to work through the procedural demands of the task while maintaining explanation-building efforts, which was consistent with its sustained sensemaking trajectory.
Table 3, presenting Group 2's sensemaking processes, shows that the group encountered five knowledge gaps in total, comprising three conceptual, one procedural, and one epistemic gap. Although Group 2 successfully resolved the procedural gap, they were unable to construct CER-based explanations for the conceptual and epistemic gaps that remained unresolved. This pattern indicates that the unresolved conceptual and epistemic gaps co-occurred with the group's inability to sustain explanation building toward a shared resolution.
Table 4 comparatively summarizes this contrast by presenting the knowledge gaps experienced by Groups 1 and 2, their types, and the episode-level sensemaking outcomes associated with these gaps. Group 1 resolved all five procedural knowledge gaps it encountered, and the episodes associated with these gaps resulted in successful sensemaking. This overall pattern was consistent with a sustained sensemaking trajectory. By contrast, Group 2 resolved only the procedural gap, yielding a single successful sensemaking episode. Its conceptual and epistemic gaps, however, remained unresolved and were associated with unsuccessful sensemaking episodes. Taken together, the pattern across these episodes contributed to an overall disengaging sensemaking trajectory, with the group ultimately withdrawing from the activity before reaching a coherent explanation.
| Type of knowledge gap | Group 1 | Group 2 | ||
|---|---|---|---|---|
| N | Outcome | N | Outcome | |
| Note: S-SM = successful sensemaking episode; U-SM = unsuccessful sensemaking episode. These refer to episode-level outcomes. | ||||
| Procedural | 5 | S-SM | 1 | S-SM |
| Conceptual | — | — | 3 | U-SM |
| Epistemic | — | — | 1 | U-SM |
The following excerpts illustrate successful and unsuccessful sensemaking episodes, together with the knowledge gaps that triggered them, within the sustained and disengaging trajectories observed in Groups 1 and 2. Instruction and discussions were conducted in Turkish. Audio recordings were transcribed in Turkish and translated into English for reporting purposes by the research team. The groups initiated their sensemaking processes by reading the task in the activity sheet and engaging in discussions that drew on their prior knowledge and everyday life experiences related to the task. This stage, coded as Step 0 and serving as the knowledge framework for all sensemaking processes, represented a common starting point within each group's sensemaking trajectory. Therefore, the tables that present the sensemaking episodes (Fig. 2–4) begin with Step 1.
When Group 2 recognized that their experimental data did not align with Boyle's law, they encountered an epistemic gap because they were uncertain how to interpret this discrepancy. The inconsistency between the observed pressure-volume changes and the relationship predicted by Boyle's law raised doubts about the accuracy of their measurements as well as about how scientific knowledge should be used to make sense of unexpected results. The question in Fig. 4, “But then these [pressure data] should decrease, shouldn’t they? Because they are increasing. As the volume increases, shouldn’t these decrease?” (Line 3), triggered this gap. The students posed a series of questions to make sense of the observed pressure–volume relationship but failed to reach a common conclusion. Repeated vexing questions such as “Why does P1 increase as V1 increases? As V1 increases, why does P1 increase?” (Line 5) and “Doesn’t the syringe only change the volume? As the volume changes, the pressure also increases. That's so weird. How can pressure increase as volume increases?” (Line 24) indicated that the group was unable to reconcile the relationship predicted by Boyle's law with their experimental findings. Discussions about how the pressure and volume variables were measured, how they influenced one another, and why the data failed to exhibit the expected inverse relationship remained unresolved. As these issues persisted, the group's sensemaking efforts gradually gave way to hopeless confusion. Consequently, they were unable to construct a coherent explanation and ultimately terminated the discussion. Because this epistemic gap remained unresolved, the group could not progress to Step 3 of the sensemaking process, and the episode therefore resulted in unsuccessful sensemaking. More broadly, this unresolved gap was closely associated with Group 2's inability to complete the task and with its overall disengaging trajectory.
| Stages of the activity | Group 1 (n = 3) | Group 2 (n = 4) | ||||||
|---|---|---|---|---|---|---|---|---|
| Positive emotions | Negative emotions | Positive emotions | Negative emotions | |||||
| Act. | Dea. | Act. | Dea. | Act. | Dea. | Act. | Dea. | |
| Note: Act. = activating, Dea. = deactivating, ENJ = enjoyment, CUR = curiosity, SUR = surprise, CNT = contentment, CON = confusion, ANX = anxiety, BOR = boredom, FRU = frustration, √ indicates the number of times an emotion was reported, and “—” indicates that no emotion was reported in that category. | ||||||||
| Encountering the task | ENJ√ | — | — | — | CUR √√√ | — | CON√ | — |
| CUR√ | ||||||||
| SUR√ | ||||||||
| Designing the experiment | SUR√ | — | CON√ | — | — | — | CON √√√ | BOR√ |
| CUR√√ | ANX√√ | |||||||
| Conducting the experiment and collecting data | ENJ√ | — | ANX√ | BOR√ | SUR√ | — | CON√√ | BOR√ |
| CUR√ | ||||||||
| Results of the experiment | ENJ√√ | CNT√√ | — | — | — | — | CON√ | BOR√√ |
| Interpretation of the results | ENJ√√ | — | — | BOR√ | — | — | FRU√ | BOR√√ |
During the activity, both groups initially reported positive activating epistemic emotions, such as curiosity and surprise, when encountering the task. Quantitatively, almost all emotions at this stage were positive activating (six out of seven reported emotions). However, from the designing the experiment stage onwards, the groups’ emotional trajectories diverged. Although both groups experienced confusion at this stage, the emotional context differed. For Group 1, confusion co-occurred with positive activating emotions, suggesting engagement and intellectual stimulation. Across the following three stages, eight of the 11 reported emotions were positive (e.g., curiosity, enjoyment, contentment), while only a few were negative (e.g., confusion). Enjoyment and contentment became particularly salient during the results and interpretation stages, which was consistent with Group 1's sustained sensemaking trajectory. By contrast, Group 2 experienced confusion in conjunction with negative emotions such as anxiety and boredom in the designing the experiment stage. Among the ten emotions reported during the latter three stages, nine were negative (e.g., anxiety, confusion, boredom, frustration), and five of these negative emotions were deactivating. The negative deactivating emotion, boredom, was reported five times. In the final stage of the activity, boredom and frustration prevailed, which was consistent with Group 2's disengaging sensemaking trajectory.
While Table 5 provides detailed frequencies of reported emotions across stages, Fig. 5 and 6 offer complementary visualizations that highlight broader patterns and contrasts between the groups’ emotional trajectories. The radar chart in Fig. 5 illustrates the overall trajectories of the two groups’ epistemic emotions, based on the percentage distribution of reported emotions across four intersecting categories: positive, negative, activating, and deactivating. Because each emotion was coded along both valence (positive–negative) and activation (activating-deactivating) dimensions, the total number of coded instances per group (n = 18 for Group 1; n = 20 for Group 2) reflects overlapping classifications rather than discrete emotion events. Percentages were calculated relative to the total number of coded instances for each group, allowing for a normalized comparison. While Group 1's trajectory was dominated by positive activating emotions, Group 2's trajectory was shaped primarily by negative activating ones. The contrasting shapes of the two radar plots thus visually emphasize the divergent emotional patterns associated with the sustained and disengaging sensemaking trajectories observed in the two groups.
Fig. 6 presents the groups’ epistemic emotion trajectories across the stages of the activity, based on normalized valence and activation indices. Group 1 exhibited consistently more positive emotional trajectories, with peaks at the beginning of the activity and during the results stage, whereas Group 2 displayed predominantly negative emotional trajectories, particularly from the experimental design stage onwards. With respect to activation, both groups’ emotions remained predominantly activating overall, although Group 2 showed a slight shift toward the end of the activity.
Although the resolution of procedural gaps across both groups may suggest that such gaps are generally more manageable, this interpretation should be treated cautiously. Rather than viewing procedural gaps as uniformly simple, the literature suggests that the cognitive demands associated with procedural knowledge vary along a continuum depending on the order and complexity of the procedures involved (Stevenson, 1994; De Jong and Ferguson-Hessler, 1996; McCormick, 1997). From a cognitive-load perspective, procedural gaps often involve tasks with relatively low element interactivity, such as following known algorithms or performing experimentally observable steps, which tend to impose a lower intrinsic cognitive load (Sweller, 1988, 2010; Paas et al., 2003). However, higher-order procedural gaps that require strategic control, monitoring, or coordination of multiple variables involve metacognitive processes that increase their cognitive demand beyond routine procedural work (Stevenson, 1994; McCormick, 1997). Compared to conceptual and epistemic gaps, which demand the integration of multiple abstract constructs and epistemic justifications, procedural gaps may be more likely to be resolved through stepwise reasoning and shared observation.
The procedural gaps addressed by both groups, including determining how to incorporate vapor pressure into gas-law calculations, converting pressure units when computing Pgas = Ph + Patm, or deciding whether the syringe piston should be pushed or pulled when measuring gas volume, required coordinating a limited number of interacting elements that could be processed sequentially, thereby representing low element interactivity (Sweller, 2010; Ngu and Phan, 2016). In Group 1, for example, students collaboratively traced how vapor pressure should be subtracted from the total pressure by recalling that gases collected over water exert additional pressure due to vapor. In Group 2's procedural gap, students reached a brief consensus that pulling the syringe piston was easier because it produced the same manometric level difference as pushing, but they did not further articulate why this observation fit within the Boyle's law framework. These procedural gaps appeared to keep cognitive demands within working memory limits, thereby allowing the groups to make progress toward explanation building (Paas et al., 2003; Ngu and Phan, 2016).
By contrast, the conceptual and epistemic gaps that Group 2 could not resolve involved higher element interactivity, requiring students to coordinate multiple abstract constructs such as the particulate nature of matter, the pressure–volume relationship, and the epistemic justification of results, which may have placed heavier demands on working memory and hindered sustained sensemaking (Sweller, 1988, 2010).
Conceptual gaps arise when students struggle to explain a phenomenon using their prior knowledge, often due to incomplete or contradictory understandings. Conceptual understanding demands recognizing relationships between principles and representations rather than merely applying algorithmic steps (Braithwaite and Sprague, 2021). For instance, the group's difficulty in determining whether pushing the syringe added air or merely changed the pressure or volume reflected a conceptual gap: students were unable to link the macroscopic manipulation of the syringe to the underlying particulate model of gases and the pressure–volume relationship. This difficulty illustrates a breakdown between procedural execution and conceptual understanding, where the physical act of manipulating equipment did not translate into an understanding of the chemical phenomenon. This finding aligns with chemistry education research, which emphasizes that meaningful understanding emerges when students integrate procedural fluency with conceptual insight, rather than treating laboratory tasks as algorithmic exercises (Pontigon and Talanquer, 2025).
Epistemic gaps, on the other hand, reflect uncertainty about how scientific knowledge is constructed, justified, and evaluated. In this study, an illustrative epistemic gap emerged when the experimental data did not align with Boyle's law. The students repeatedly cycled back through their observations, posing vexing questions such as “Why does P increase as V increases?”, “Doesn’t the syringe only change volume?”, and “How can pressure increase as volume increases?” These persistent vexing questions revealed their struggle to reconcile empirical results with theoretical expectations, a hallmark of epistemic uncertainty, as students questioned not only what was happening but also how valid their data and reasoning were. However, despite these repeated attempts to make sense of the discrepancy, the group ultimately withdrew from the discussion, leaving the epistemic gap unresolved. Such epistemic gaps require not only disciplinary but also metacognitive and epistemic resources, competencies that many students may lack, thus increasing cognitive load (Chen, 2025).
It should not be inferred, however, that conceptual and epistemic gaps are inherently unresolvable. Rather, their resolution seems to depend on whether the cognitive demands of the task stay within learners’ working memory capacity and on whether students are able to sustain explanation-building efforts while working through those demands (McCormick, 1997; Sweller, 2010; Ngu and Phan, 2016). In the present study, the high element interactivity of the task, together with limited timely instructional support during task engagement, may have exceeded these boundaries, thereby limiting Group 2's capacity to resolve such gaps. These difficulties are consistent with critiques that traditional laboratory instruction, which often prioritizes procedural correctness and factual recall, limits students’ opportunities to engage in authentic sensemaking and develop epistemic awareness (National Research Council [NRC], 2012). Such limitations may also exacerbate inequities, as differences in students’ opportunities and capacities to engage with chemical ideas can lead some to disengage while others persist (Nennig et al., 2023).
The findings also underscored that students’ epistemic emotions were closely intertwined with their sensemaking trajectories throughout the laboratory activity. When encountering the task, both groups experienced positive activating emotions, such as curiosity and surprise, which are known to foster cognitive engagement and exploratory behaviors (Vogl et al., 2020; Pekrun et al., 2023). However, notable differences emerged in their emotional dynamics during the designing the experiment stage. Although both groups experienced confusion at this point, in Group 1, it co-occurred with positive activating emotions, suggesting that confusion functioned as a productive state (D’Mello and Graesser, 2012). In contrast, Group 2 experienced confusion in conjunction with negative emotions such as anxiety and boredom, which are known to hinder problem-solving and diminish persistence (D’Mello and Graesser, 2012; Arguel et al., 2019). The dominance of negative emotions, such as frustration and boredom, toward the end of the activity in Group 2 may have compounded cognitive demands and limited the group's ability to effectively address conceptual and epistemic knowledge gaps, thereby contributing to its disengaging sensemaking trajectory.
These results are consistent with D’Mello and Graesser's (2012) model of cognitive disequilibrium, which highlights confusion as a potentially productive emotion when successfully managed. Group 1's confusion, stemming from procedural gaps, was resolved through collaborative reasoning and co-occurred with positive activating emotions. This trajectory mirrors what D’Mello and Graesser term “productive confusion,” where learners engage in effortful problem-solving to overcome impasses and restore cognitive equilibrium. Conversely, Group 2's experience was more consistent with “hopeless confusion,” as the group struggled with conceptual and epistemic gaps, which are types of gaps that demand conceptual restructuring and metacognitive strategies, and which they were unable to navigate. The persistent confusion, coupled with negative activating emotions such as frustration and a deactivating emotion, boredom, was closely associated with the group's overall disengaging sensemaking trajectory. This pattern aligns with findings by Vilhunen et al. (2021), who reported that the practical phases of laboratory work, involving hands-on investigation, tended to evoke lower levels of anxiety, confusion, and frustration, whereas computational phases such as data analysis and model development elicited significantly higher levels of these negatively valenced emotions. Taken together, these results suggest that as cognitive demands increase, learners may become more vulnerable to unproductive forms of confusion, particularly when persistent knowledge gaps are accompanied by increasingly negative epistemic emotions. This interpretation is consistent with the view that cognitive and emotional dynamics in laboratory work are closely intertwined, such that heavier cognitive demands may increase the likelihood that confusion gives way to frustration, boredom, and disengagement.
An important implication of the present study is that not all instances in which students encounter knowledge gaps should be interpreted in the same way. Some may reflect continued explanation building, whereas others may signal that students are beginning to disengage from sensemaking. Distinguishing between these patterns may help instructors respond more sensitively to students’ cognitive and emotional needs. The findings further suggest that instructors may benefit from considering the nature of a student's knowledge gap, since different types of gaps may influence students’ sensemaking in different ways.
Epistemic emotions may also function as useful indicators of how students are progressing through sensemaking. In particular, shifts from confusion toward frustration or boredom may signal that students are no longer productively working through the knowledge gap they have encountered. Future research could build on these findings by examining how different forms of instructional support may relate to students’ navigation of knowledge gaps and epistemic emotions across sustained and disengaging sensemaking trajectories.
In addition to implications for instructional support during laboratory tasks, the findings also point to a broader curricular and instructional consideration. Many students enter inquiry-based laboratory settings with prior exposure to predominantly traditional, procedure-oriented instructional formats (NRC, 2012; Nennig et al., 2023). In the present context, participants’ prior General Chemistry Laboratory I course was conducted primarily in a traditional, procedure-oriented format rather than an inquiry-based format. Such educational backgrounds may limit students’ familiarity with epistemic reasoning and reflective practices, which can constrain their ability to engage productively with knowledge gaps during inquiry-based laboratory work. Increasing students’ exposure to learning environments that encourage them to question, interpret, and justify data, rather than merely follow prescribed procedures, could help them develop a deeper understanding of how scientific knowledge is constructed and validated. Over time, such experiences may strengthen students’ capacity to integrate procedural fluency with conceptual understanding and epistemic reflection, thereby supporting more sustained sensemaking in chemistry laboratories. Future research could examine these links more directly by investigating how students’ prior laboratory experiences relate to sustained versus disengaging sensemaking trajectories.
Although a pilot study was conducted to refine the procedures for identifying students’ epistemic emotions, these emotions were ultimately determined based on students’ self-reports. This reliance on self-reported data represents a limitation, as such data may not fully capture the complexity or situational variability of students’ emotional experiences during sensemaking.
Another limitation concerns the timing of emotion data collection. Because each laboratory session lasted two class hours, collecting emotion data at multiple points during the activity was avoided to prevent disrupting students’ engagement and concentration. Therefore, students were asked to record their emotions retrospectively in emotion diaries at the end of the activity, rather than immediately after each stage.
Supplementary information (SI) includes details of the broader project structure, the Boyle’s law activity sheet, the epistemic emotion diary, and the codebook used in the analysis. See DOI: https://doi.org/10.1039/d5rp00443h.
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