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CHAPTER 31

Incident and Problem Management

Incidents and problems will occur during the operational lifetime of a CDS, and these events need to be documented, classified, investigated and where appropriate resolved. At times, problems and sometimes incidents lead to a change request that is covered in Chapter 32.

Print publication date: 25 Nov 2016
Copyright year: 2017
Print ISBN: 978-1-84973-662-6
PDF eISBN: 978-1-78262-407-3
ePub eISBN: 978-1-78262-980-1
Citation:
From the book series:
RSC Chromatography Monographs